You have the right to expect answers in clear, concise, plain English and not "tech speak".
You have the right to always be satisfied with the level of service you are receiving and be free to choose another provider if you aren't happy.
You have the right to expect Your Calgary IT Source to always, without fail, do what's best for you and not for us.
You have the right to receive the best value in computer and network support services in return for placing your trust and business with us.
You have the right to expect and demand complete satisfaction from the information technology and technical services you receive from Your Calgary IT Source. We pledge to deliver exemplary service, on-time and within your budget.
You have the right to expect that Your Calgary IT Source dedicates themselves to always finding better solutions to everyday technology problems and to present them to you as they are vetted and determined to be reliable, worthwhile, and valuable processes.
You have the right to expect Your Calgary IT Source to sustain the highest levels of personal accountability, and professional commitment in every interaction with our organization. We pledge to treat you with the utmost levels of courtesy, responsiveness, integrity, and respect; and to work with you to insure that your relationship with us is a pleasant and cooperative experience.
You have a right to understand every aspect of our business policies and support procedures. We pledge to make it easy for you to communicate with us via our website, email, or by phone, and to receive answers to any questions you may have about how or why a decision, recommendation, or resolution plan is reached.