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  • Are you never sure what your next IT bill will be? Are you concerned that you are not being adequately protected against phishing, malware, ransomware or SPAM? Take control of your IT costs with ITFSS....

  • Are you never sure what your next IT bill will be? Are you concerned that you are not being adequately protected against phishing, malware, ransomware or SPAM? Take control of your IT costs with ITFSS....

  • Are you never sure what your next IT bill will be? Are you concerned that you are not being adequately protected against phishing, malware, ransomware or SPAM? Take control of your IT costs with ITFSS....

  • I'll bet you have seen these headlines ! "Netflix Email Scam Targets Millions of Subscribers" "FBI: $2.3 Billion Lost to Email Scams" "New online financial scan costs victims $130K per attack"...

  • One of the many features of VOIP phone systems is the ability to record all incoming and outgoing calls. You ask "Why is this important to me"? Following are some use cases and examples of "Why" voice call recording is important to your business....

  • Focusing again on how technology can assist seniors to remain safe and comfortable in their own home we talk today about the of ways that you can place a call with Amazon Alexa....

  • Malvertising is the name given to advertisements that look legitimate but unknown to the user are infecting your computer and browser. Ads are commonly outsourced to third-party firms, these companies sell and resell advertising space and generally provide a tool for advertisers to upload their own ads. This is the most common weak point; cyber criminals purchase ad space and upload their malware through these portals....

  • Most of us hate change but change is coming! The old adage "adapt or die" is truer now than it has ever been. Consider for North America: Smartphones easily are the most favored mobile device with consumers reaching 85% usage....

  • We are exited to be attending this years Registry Connect Conference and Trade Show at the River Cree in Edmonton. This year marks the 4th consecutive year that we have had the honor of attending. In an upcoming series of articles we address change, communications and connections from the perspective of technology and computing. We hope to offer some insight into how change, communications and connections in computing are affecting business....

  • Take for example another scenario.  The doorbell rings, you get a picture or a video of the person at the door on your phone. If you want to allow this person into your home you would say (Alexa, open door) and the WiFi enabled door would open allowing the person to enter your home. The uses of these assistive technologies is a personal choice but I encourage you to look at the technologies available to you and choose those the most match  your lifesyle. Your Calgary IT is an active participant in developing and supporting assistive technologies for persons with mobility disabilities and for seniors choosing to live at home....

  • Insurance Awareness Day reminds you to take the time to talk to your insurance agent and review your existing insurance polices and policy coverage. Insurance in some form dates back to early human society. The earliest form of insurance may have been from around 3000 BC where by mutual agreement, if one family's house was destroyed, the neighbors were committed to helping rebuild it. A bit later, Mediterranean sailing merchants around 2000 BC would distribute their goods between many vessels to limit their losses in the event that a vessel was los...

  • The ability to integrate your CRM and your phone system offers a significant value add to your sales and customer management work flows.  Integrating your CRM with your phone system makes it easier to record and track your client and opportunity interactions. VOIP Integrations with CRM will generally let you: launch calls to contacts with a single click in your......

  • When you decide to upgrade your old PSTN or legacy PBX phone systems to embrace the enhanced business features of VoIP/IP PBX telephony, most IT managers assume their businesses will receive basic known perks such as cost effectiveness and scale. What you may not realize, however, is that the new phone system will come complete with several additional and valuable......

  • Hold face to face meetings at the click of the button! How? By using 3CX WebMeeting which is WebRTC based and eliminates the use of clients. 3CX WebMeeting, is an easy-to-use web conferencing solution that transforms the way you communicate and collaborate within your company and with customers. Save time and money by hosting your meetings online. Say goodbye to......

  • Having and IT department is not a viable solution for most small businesses, and most small businesses cannot afford even one permanent IT employee nor can they afford the infrastructure common in large businesses. Small business owners and employee’s are under constant pressure to ‘get the job done’ and more often than not everybody is performing multiple job roles. There......

  • With the current economic situation in Alberta (and Canada) many of us are looking to expand our reach into new vertical markets and new geographic regions. I know for myself I have always been most comfortable in the Calgary area but you know that I am looking to expand my reach outside of Calgary. SIP trunking has attracted a lot......

  • I was out of the office and 1/2 the way through my day when I realized that my voice mails were not showing up in my email and I have to admit it, I was lost ! Right away I realized that I had no idea how to dial into my phone system remotely and retrieve my voicemails, something about......

  • Evolve Your Communications With 3CX Phone System for Windows 3CX Phone System for Windows is a software based PBX for Windows that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally,......

  • Have you been considering upgrading your computing platforms?  Are there critical network components that are needing upgrading?  Is it time to upgrade your phone system from the older analog style phones to a VOIP platform? or is security a concern and you are looking for a secure camera monitoring solution. Many times we hold back on these critical purchases until......

  • None of us like thinking about wills or that day but the new reality is that we have to look after our online presence just like any other asset. All online companies have different policies for dealing with the accounts of deceased users. Suffice it to say none of these procedures are painless and they all require at a minimum......

  • We haven’t talked much about some of the basics of a VOIP phone system but one of the clear advantages to a newer phone system is the Voicemail to Email functionality.  Voicemail to Email is one of those highly UNDERRATED features that deserves a moment in time. Consider : Many more of us are using CRM systems or tools to manage our......

  • We hear about security breaches all of the time these day, some of these are ultimately traceable to phishing attacks through email.  Email continues to be the most common way of attacking our networks and compromising our data.  The vast majority of ALL email messages on the internet today are SPAM, while phishing and other attacks continue to grow in......

  • Windows 10 will be released on the 29th of July as a free download for anyone running Windows 7, Windows 8, or Windows 8.1.  The free update will be available for a year. Starting up Windows 10 at first glance it looks a lot like Windows 8, the task bar and icons are at the bottom of the screen, the......

  • Todays mobile devices hold progressively more of your critical and vital business and personal information.  With devices regularly synchronizing your contacts, your calendar, your emails and usually more personal information like your home address, home phone number. Do you have a banking APP on your mobile device? Automatically your banking information is available and at risk. Your credit card information......

  • You will change your phone system for two reasons. First because you have to and second because you want to. The have to part is self explanatory; either you can’t upgrade, you can’t get parts, you can’t get anyone to repair it etc. We would love to be part of your new phone solution for this situation but what we......

  • Far too often these days we hear stories of account information being released / lost / stolen or what-have-you. We may not be able to do much about this but we can take care of our own house. Consider encrypting some or all of your email. When you encrypt email you: Verify your identity to the recipient of your email:......

  • There is a broad array of choices for new phone systems out there, Allworx is a feature rich economical system with products to fit very small businesses to very large businesses. Consider: The Value of Session Initiation Protocol (SIP) Many companies are taking advantage of the internet to carry their voice and data communications. Many service providers offer Voice over......

  • SPAM 102 – A Refresher I get asked all of the time about SPAM email messages. I got another one of these <fill in the blanks> SPAM email messages again today. Why am I getting these? How come they are not being stopped? Etc. There are two kinds of SPAM emails, the first type are the ones that we call......

  • Is your web site tablet & phone friendly? If not you might be missing out. Here’s Why ! Every day; there are 1.4 million android and 600k iOS NEW (as in new users) activations worldwide 61% of albertans have a mobile device (and a data plan to use it); this is the highest usage by province in the country By......

  • Allworx Reach Get the FIRST truly mobile SIP client. Offering all of the features of the standard Allworx phone (except paging) you can always be in touch. Allworx Reach takes you out of your office, making you more productive when mobile by bringing the rich functionality of your Allworx phone to your iOS or Andrioid device. And Allworx Reach enables......

  • This Weeks Inspirational Message Take a moment if you can and think about this one.  Changing the way we do things can : improve productivity reduce errors improve cash flow and profit improve moral and lift our spirits What can you do different to improve your work environment or your personal life? Canada’s Anti-SPAM Legislation (CASL) Canada’s ANTI-SPAM legislation has......

  • About Your Data For businesses: what would you do tomorrow if you lost your customer information? what would be the impact if you lost all or part of a projects critical data? if you lost your accounting data how much time would it take to recreate your payables and receivables and taxes (if you even could)? what would you do......

  • Traditionally, IT Services have been provided using a break /fix model. The break / fix model is just that; something breaks, you call your IT service provider, they come to your site and fix the problem and then the IT service company sends you a bill. The problem with this model is that there is no real consideration for the......

  • Your Calgary IT Source is an innovative, diversified Information Technology Company. We provide technical, business and management services to SMB’s in the greater Calgary, Alberta, Canada area. Our key focus is ensuring that your business remains viable and operational under all circumstances. We offer Business Continuity Planning Services and ITBack, our off-site backup product to re-enforce and support our key......

  • Your Calgary IT Source Ltd. (YCIT) is excited to announce a new partnership with Apex Telecom and the addition of Allworx VOIP phones to its product line. Allworx manufactures and markets a complete line of VOIP phone servers and hand sets created and designed specifically for the small to medium business user. Recognizing the unique challenges that small business’s face......

  • You have heard it said before but like the sun coming up tomorrow morning at some time your computer will fail. It might be something non destructive like the power supply but then again it might be the mother board or it might be the hard drive. In any case the risk that you will lose data is real and......